Warranty
Rest assured - all LAMY writing instruments are covered by a four-year warranty against manufacturing and workmanship defects from date of purchase.
Should you experience problems with your writing instrument during this period, please contact us at service@lamyshop.com.au and we will advise the next steps in resolving your issue.
All faulty/damaged goods require a photo of the pen to be emailed before a replacement will be considered.
In case of more difficult repairs, please contact service@lamyshop.com.au and we will advise the next steps in resolving your issue.
All faulty/damaged goods require a photo of the pen to be emailed before a replacement will be considered.
Repairs
For small repairs please refer to your local specialised retailer who will have a comprehensive range of spare parts for Lamy writing instruments on stock.In case of more difficult repairs, please contact service@lamyshop.com.au and we will advise the next steps in resolving your issue.